Owned by: LKMST Pty Ltd (ABN 88 687 719 866 | ACN 687 719 866)
Trading as: ÉirePassports
Version: 2.1
Effective Date: 02 July 2026
ÉirePassports is an independent document assistance service operated by LKMST Pty Ltd. In these Terms, “we”, “our”, and “us” refer to ÉirePassports.
By accessing our website, submitting an application, or making payment, you agree to these Terms and our Privacy Policy.
ÉirePassports provides private administrative support for Irish passport applications, including document checking, application guidance, and submission assistance.
We are not affiliated with, endorsed by, or connected to the Irish Government, the Department of Foreign Affairs (DFA), or any passport authority.
Clients may apply directly through official government channels at any time.
We do not provide legal, immigration, or government advice. Our services are administrative only.
Final decisions regarding passport issuance are made solely by the Irish Passport Service.
You agree that:
We are not responsible for delays, refusals, or issues caused by incorrect or incomplete information supplied by you.
All communication is conducted primarily via email and secure digital systems.
By providing your contact details, you consent to receive service-related communications.
All fees are clearly displayed prior to purchase. By submitting payment, you agree to these fees and this refund policy.
A 4-hour cooling-off period applies from the time of payment.
If you request cancellation within this period, a refund will be issued minus non-refundable Stripe payment processing fees, which are:
After the 4-hour cooling-off period has ended, but before submission to the Irish Passport Service, a cancellation may be requested.
If approved, any refund will be issued less:
This reflects administrative handling, system allocation, and commencement of service delivery.
Once an application has been submitted to the Irish Passport Service (DFA) or any third-party authority, courier, or service provider on your behalf, no refund will be provided under any circumstances, including where the application is pending, delayed, or in progress.
In the event of serious illness, incapacity, or death of the applicant, we may review refund requests on a case-by-case basis.
Where the application has not yet been submitted, any refund may be adjusted to reflect Stripe fees and administrative costs incurred.
Where the application has already been submitted, no refund is available, however reasonable assistance may be provided to an authorised representative where appropriate.
Supporting documentation may be required.
Nothing in this policy limits your rights under Australian Consumer Law.
Clients must submit requested documents within 75 days.
If no communication is received for 6 months, the file may be marked inactive and archived.
Inactive files may be securely deleted after the retention period outlined in our Privacy Policy.
We use third-party providers such as payment processors, email systems, cloud storage, and couriers.
We are not responsible for delays or failures caused by third parties.
To the maximum extent permitted by law, we are not liable for:
You agree to indemnify and hold harmless ÉirePassports and LKMST Pty Ltd against any claims, losses, or damages arising from:
Do not make travel arrangements until your passport is received.
We are not responsible for costs incurred due to processing delays.
All website content, branding, systems, and materials remain the property of LKMST Pty Ltd and may not be reproduced without permission.
For applicants under 18, a parent or legal guardian confirms they have authority to act and accepts full responsibility for all information provided.
These Terms are governed by the laws of Victoria, Australia. Any disputes are subject to the exclusive jurisdiction of Victorian courts.
We may update these Terms from time to time. Continued use of our services constitutes acceptance of the updated Terms.
We may collect:
We collect data when you:
We use personal information to:
Where GDPR applies, we rely on:
We store data securely using encrypted systems with restricted access controls.
We implement:
We do not store paper copies.
We retain personal data for up to 7 years after completion of services, unless otherwise required by law.
After this period, data is securely deleted or anonymised.
Files may be archived after 6–12 months of inactivity before deletion.
We do not sell personal data.
We may share information only with:
Your data may be stored or processed in Australia or other jurisdictions where service providers operate, including Ireland.
We use cookies and tracking technologies (e.g. Google Analytics, Meta Pixel) to:
Where required, non-essential cookies will only be used after consent via a cookie banner.
You may manage cookies in your browser settings.
Depending on your location, you may have rights to:
If a data breach occurs, we will take reasonable steps to contain it and notify affected individuals where required by law.
For privacy or legal enquiries:
Email: support@eirepassports.com
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ÉirePassports is an independent consultancy providing guidance on Irish citizenship and Irish passport processes. We are not affiliated with the Irish Government or the Department of Foreign Affairs. We do not issue passports; we provide expert support to help you understand the process and avoid common mistakes
Important: Do not make any travel arrangements until you have received your new passport. We cannot accept responsibility for any paid travel arrangements.
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